Frequently Asked Questions
Opening Hours and Access
■ What are the museum’s opening hours?
More info: Please refer to VISIT
Hours: Sunday – Thursday 11:00 – 20:00 (admission until 19:00)
Friday and Saturday 11:00 – 21:00 (admission until 20:00)
■ How do I get to the museum?
Warehouse TERRADA Main Storage Center 1F, 2-6-10, Higashi-Shinagawa, Shinagawa-ku, Tokyo 140-002 JAPAN
5-minute walk from Tokyo Monorail “Tennozu Isle Station”
4-minute walk from Rinkai Line “Tennozu Isle Station”
15-minute walk from JR “Shinagawa Station Konan Exit”
■ Are there any parking lots?
The museum does not have its own parking lot. If arriving by car, please use one of the several public parking lots nearby. There are also no parking spaces for bicycles.
The temperature and humidity within the museum is controlled to preserve the exhibits. Due to changes in weather, it may feel cooler than usual inside the museum. We kindly ask guests to wear appropriate attire to adjust to temperature changes.
Admission and Tickets
■ What are the museums admission ticket price to view exhibitions?
High school students and Under 18 ¥500
*200 yen discount for groups of over 15 people
*Children preschool aged and younger may enter for free
*With a certification of disability, admission is free as well as that of an accompanying care-giver
■Can I buy the ticket other than the museum’s ticket counter?
Tickets may only be purchased directly through the ticket counter at the museum entrance.
■Are there any group discounts available?
Groups with 15 persons or more will be able to receive a 200 yen discount off every individual ticket. Please notify ticket counter staff in order to redeem this discount.
■ Is there any senior citizen discount?
We do not offer senior citizen discounts at the moment.
■ Is there any discount for people with disabilities?
With a certification of disability, admission is free as well as that of an accompanying care-giver.
■Is there any discount for students?
High school students and those under the age of 18 may purchase tickets for 500yen. Please show your student ID card/document at the ticket counter.
■Can I use a credit card to pay for tickets?
We accept the credit cards listed below at the ticket counter inside the museum.
JCB/Visa/American Express/MasterCard/Diners Club/Discover
■Do you have any membership programs?
We are undergoing plans to establish a membership program for those who would like to support our activities and contribute to the preservation of Japanese architectural culture. Members will receive privileges and benefits on the museum’s various services.
■ Are there any lockers in the building?
There are no lockers within the building. Staff at the ticket counter will be able to store large luggage for visitors.
■ Are babies and toddlers allowed?
Babies and toddlers are admitted, but if they disturb other visitors we may ask you to take them outside until they are calm.
■ Are strollers allowed inside the museum
Strollers are not allowed within the museum due to limited space within the facility. However storing of strollers is allowed at the ticket counter and parents are advised to carry or hold hands with their children within the museum.
■Can I enter the building in my wheelchair?
Yes, please feel free to use your wheelchair.
■Can I borrow a wheelchair?
Unfortunately we do not have any wheelchairs available for rental at this time.
■ When did ARCHI-DEPOT open, and what is its purpose?
ARCHI-DEPOT opened on June 18th 2016. Please view detailed information at ABOUT.
■ Who designed the ARCHI-DEPOT logo?
The ARCHI-DEPOT logo is designed by Kenya Hara, of Nippon Design Centre. Please view detailed information at ABOUT.
■Are there any other facilities around the museum building?
We have cafes and restaurants, such as TERRA CAFÉ BAR, SOHOLM, breadworks, and T.Y. HARBOR, along Bond Street, which stretches over 200m connecting Fureai Bashi bridge and Kaigan Street.
Nearby we also have PIGMENT, a specialty store for valuable Japanese painting tools, designed by the world renowned architect Kengo Kuma, with a modern store design image utilizing organic materials to create bamboo blind curtains.
■ How long does it take to view the exhibition?
On average our visitors take about 1 hour to view the entire facility.
■ Which architectural models are you displaying at the museum?
The architectural model displayed are subject to change irregularly, as architects “deposit” and “withdraw” their models for storage by renting the museum’s shelves at their discretion. We plan to notify any changes such as new arrivals through the museum’s official social networking accounts.
■ Are the temperature and humidity always at the same controlled level?
The temperature and humidity within the museum is controlled to maintain the best environment for preserving the exhibits. Due to changes in weather, it may feel cooler than usual inside the museum. We kindly ask guests to wear appropriate attire to adjust to temperature changes.
■ Do exhibitions have bilingual captions?
We provide bilingual captions in Japanese and English.
■Do you have any audio or illustrated guides?
As the museum acts as a storage facility, as of November 2016 we do not offer any audio or illustrative guides of the museum. However, we are planning to prepare an illustrative guide of the major representative works stored at the museum.
■Are there any plans to hold special exhibits, lectures, or invents in the future?
We have plans to hold events on a monthly basis. Please check the EVENTS page for upcoming events.
■ When is the museum comparatively less crowded?
In general we usually see less crowding after 4pm on weekdays.
■ Can I copy or take photographs of the artwork?
Photography and videography are allowed in the museum as long as the images are taken for personal, non-commercial use. Tripods and selfie sticks are not permitted. Please avoid touching the display shelves or placing the cameras on them when taking photographs.
For those who wish to take photographs for press or interviews, please inform the museum beforehand. Details may be found at PRESS
■If you cannot find answers to your question here, please feel free to CONTACT us.